Whether you're troubleshooting an issue with your DRmare product order or have a question before you buy, we want to ensure you find the answers you need quickly. Please refer to our FAQs first. If your issue is still unresolved, you can always reach our customer service experts by email at support@drmare.com.
Sure. Our payment service is provided by the famous payment platform. All the info will be encrypted during the transaction. It is 100% safe.
DRmare software is a paid commercial service that offers a free trial for all of its products. The free trial lets you test the software and its compatibility on your computer, but it comes with conversion length limitations. You can upgrade to the full version to unlock it.
Generally there is no functional difference between the trial version and the paid version except a conversion time length limitation on the output media files with the trial version.
Our payment service is provided by Stripe, you can pay by credit cards, band debits, bank redirects, bank transfers, buy now, pay later, real-time payments, vouchers, and wallets.
We don't provide physical CD nowadays as our software keeps updating constantly all the time. We'd recommend you to download directly from our website to get the latest version to ensure best performance.
You have options! We offer both subscription plans (Monthly and Yearly) and a one-time payment (Lifetime) license. Choose the payment model that works best for you.
Yes, sure you can. Our website supports the payment options like credit/debit card, Paypal, Amazon and so on.
You can reorder your right software from our website and then inform us by email with those two order IDs at support@drmare.com. We will then refund the wrong order for you.
Yes, the Windows and Mac versions are two standalone products. So if you want to use the program on Windows and Mac, you need to buy the products respectively.
We offer 14 days money guarantee for monthly license and 30 days money guarantee for yearly/lifetime license. If you encounter any issue of our software within 14 days or 30 days, you can contact us to solve it for you or request a refund. For more info, you can visit our upgrade & refund policy.
Yes, currently we are offering the opportunity for any user to win a free lifelong license of DRmare products by sharing a review. For more details, please visit our free license campaign.
You can contact our support team via support@drmare.com to cancel your subscription.
Yes, You can use either DRmare Spotify Music Converter or the all-in-one DRmare Streaming Audio Recorder. Both tools allow both Free and Premium Spotify users to download tracks, playlists, albums, and podcasts directly into local, unprotected formats.
Yes, DRmare is generally better than free alternatives if you value audio quality, speed, and ease of use.
Yes. If you are a heavy music or audiobook lover who wants to build a permanent, organized, offline collection to play across all your personal devices, DRmare is well worth the money for the time and audio quality it saves you.
