"Why won't my Amazon Music Unlimited play offline music? I've been using Amazon Music Unlimited for a few months and most of the songs I've downloaded lately are greyed out and won't play on any of my devices. Why is this happening?"
If you're seeing songs greyed out, it's most likely because they're no longer available on Amazon Music. But if you just can't play Amazon Music offline, there might be some issue with the app or your device. Now read on and learn how to fix Amazon Music offline mode not working.
View also: How to Get Tidal Offline Mode
Fix 1. Update and Restart the Amazon Music App
If Amazon Music won't play offline, it could be a problem with the Amazon Music app itself. Updates to the app usually fix some bugs. Or the application may not work properly due to a conflict with the system version. Either way, you can fix the issue by updating the Amazon Music app to the latest version.
Please restart your device first. Then go to the app store where you installed the app on your device. Search for Amazon Music and see if there is an "Update" option. If yes, click it to update Amazon Music to the latest version.
Fix 2. Check Your Amazon Music Subscription
If you find Amazon Music not playing offline, please check your subscriptions. Because now Amazon Music Prime members can no longer download songs. They can only download all-access playlists. To download music and play it offline, you need a subscription to Amazon Music Unlimited.
So, if you're an Amazon Music Prime member, you'll need to upgrade to Amazon Music Unlimited. Or you can skip to the Fix 6 to download songs without a subscription. Also, check to see if your Amazon Music Unlimited subscription has expired or been canceled.
To check your Amazon Music subscription, click here.
Fix 3. Clear Amazon Music Cache
Amazon Music stores downloaded songs as cache files on the app. If there is too much cache, it will affect the performance of the application. And maybe that's why Amazon Music offline mode not working. So, you can clear the Amazon Music app cache to solve the problem. To do that, open the Amazon Music app and head to the "Settings" section. Then scroll down and click on " Storage" > "Clear Cache".
Fix 4. Re-download Amazon Music Songs in Standard Quality
If your Amazon Music Unlimited subscription has been downgraded to the Amazon Music Unlimited Single-Device Plan, you will need to re-download songs in Standard Quality to listen offline. Also, if you update the Amazon Music app, you'll need to re-download the songs. Or maybe you recently cleared the memory on your phone, maybe some cached songs were accidentally deleted, and you also need to re-download the songs. Here is how to download songs in Standard Quality.
Step 1. Open the Amazon Music app and choose the 'Settings' icon at the top right.
Step 2. Scroll down to the 'Playback' section and choose 'Download audio quality' > 'Standard'.
Step 3. Now find the songs you want to listen to offline and click on 'three dots' > 'Download'.
Fix 5. Re-enable Amazon Music Offline Mode
Once you've downloaded songs, you can open the offline mode to listen to them without an internet connection. To do that, open the Amazon Music app and choose 'Library' > 'Settings' and then enable 'Offline Mode'. Alternatively, you can open the Amazon Music app and click on the dropdown 'menu' at the top left and choose 'Offline Music'. After that, you can easily listen to Amazon Music offline without connecting to the internet.
Fix 6. Download Amazon Music Songs for Offline Playing Anywhere
The best solution to fix Amazon Music offline mode not working is to use DRmare Amazon Music Converter. With it, you can download songs from Amazon Music for free without a subscription. It can also convert Amazon Music to MP3, FLAC and other common formats and store them in a local folder. In this way, you can listen to Amazon Music offline using your local music player or any other device. You no longer need to worry about Amazon Music not playing downloaded songs anymore.
Moreover, it preserves lossless sound quality and original metadata information such as title, album art, artist, etc. Plus, it can batch download Amazon Music songs up to 5x faster.
DRmare Amazon Music Converter
How to Fix Amazon Music Offline Not Working with DRmare Amazon Music Converter
- Step 1Add songs to DRmare Amazon Music Converter
- Download, install, and launch DRmare Amazon Music Converter on your Windows/Mac computer. Then you can drag and drop songs from the Amazon Music app to it. Alternatively, you can copy and paste the music link into the top address box and click on "+".
- Step 2Customize output audio parameters
- Click on the "Menu" icon at the top right and then choose "Preferences" > "Convert" to customize the output parameters. You can personalize the output format, sample rate, bit rate, and channel. Then click on "OK".
- Step 3Download Amazon Music for offline listening
- Just click on the "Convert" button to start the 30X conversion process. When it ends, you can listen to the local Amazon Music offline by clicking on the "Output" folder or "History" list. And this perfectly solves the problem of Amazon Music downloads not working.