Tips to Solve Spotify Web Player Not Working

"I try to play songs from Spotify on my Safari, it prompts me that "This browser doesn't support Spotify Web Player. Switch browsers or download Spotify for your desktop." Why is that? Is there other alternative or do I have to install another browser? - Question from Teresa

Spotify is the most famous streaming music online which revolutionizes the way people enjoy songs. With the Spotify desktop client, mobile app or the web player, it has never been easier to stream music on all kind of devices like computers, game consoles, car stereos, smart TVs, set-top boxes. Obviously, the web player is the most convenient way, you don't need to install extra packages. The drawback is that sometimes Spotify Web Player not working such as you can can't log in or no response after clicking "Play" button. Here I'd like to take this chance to introduce more info about it and offer good solutions.

spotify web player

Part 1. Quick Tips to Use Spotify Web Player

The Spotify Web Player is a web-based service which has almost all the features of the downloaded apps. It can search for artists, tracks, albums, browse new featured playlists, genres & moods, edit your playlists on your own browsers directly. It supports Google Chrome, Firefox, Edge, Opera. As for the Safari, it is not supported due to some security concerns of Widevine plug-in by Apple. Anyway, you can simply install a new browser if you are using Mac computers. This web streaming service is not enabled by default. If you are the first time to use it, please follow the steps to enable it, here I take the Google Chrome for example.

Step 1. Launch Chrome and then go to the Spotify Web Player page, you will see the message "Playback of protected content is not enabled“.

Step 2. Open a new tab and copy the this link "chrome://settings/content" to the browser address bar and press "Enter" key.

Step 3. Scroll down to find the menu "Protected content", click the small downward arrow icon and then enable the option "Allow site to play protected content".

Step 4. Refresh the Spotify Web Player page and you should be able to use it normally. You can input your user name and password to log in if you are using it for the first time.

The steps to do the settings on Firefox, Edge is more or less the same. If you still have any questions about it, you might Google it online.

enable spotify web player

Part 2. Common Ways You Can Try to Fix Spotify Not Loading Online

Generally after enabling the settings, your browser should be able to load the Spotify Web Player without any problems. But I found that many users still complained that that Spotify Web Player doesn't work especially after the new version web player is released. Well, it could be caused by the internet connections, Firewall settings, Spotify cache and so on. You try the following solutions which are proven to work.

Method 1. Check the Internet connection. You can try to load other websites, if none of them open either, you can restart your router first and try it again in a few minutes later. In case it still doesn't work, you should call your Internet service provider (ISP) to report the problem and ask for a solution.

Method 2. Check anti-virus and firewall settings. If Spotify is the only website that you can't connect to, then the problem could be narrowed. You can simply check if there is any Antivirus or Firewalls settings which block the service. I'd suggest you disable your Antivirus and Firewalls on your Windows or Mac first.

Method 3. Remove browser cache files. Nowadays many computers try to provide better Internet service by caching the web pages and related data to the local computer so that to load the web page faster. However, sometimes it may cache wrong data or errors. As a result, the page won't be opened. In this case, you'd better delete all the cached data of your browser such as cookies, history, temp files and so on. Also, you can flush the DNS on your computer.

Method 4. Update your browser. If you try the 3 methods but still can't fix it, there could be something wrong with the browser. Please just remove it and then reinstall the latest version of browsers from the related official website.

Part 3. Fix Spotify Web Player Not Working Once and For All

Many users like to use the Spotify Web Player for several reason such as it can let you have few apps on your computer, gain portability in enjoying music, use the browser hot keys, tools & widgets, open Spotify playlist links directly and much. But there are times no matter what methods you tried, it is just not possible to open the Spotify Web Player. So is there another convenient way to listen to Spotify playlists without installing other official downloaded apps?

Sure. The process to stream Spotify songs online is complicated and related to a lot of services between the server and the client computers. If you can download the Spotify songs as MP3 formats, then it will save you a lot of troubles which may prevent the songs from playback. So why not download the songs to your local computer? DRmare Spotify Album Converter for Windows/Mac provides a one-stop solution to extract Spotify songs online and convert the original OGG Vorbis format to MP3, M4A, AAC, WAV, FLAC, M4B to play directly with any players effortlessly.

Best Music Converter for Spotify

drmare spotify music converter
  • User-friendly interface, it takes only a few clicks to backup the songs in batch
  • Powerful enough to keep 100% quality while running at 5X faster speed
  • Keep original ID 3 tags , artist info, meta data such as album cover, title, year, author
  • Support to run on both Windows and Mac computers with the latest version systems

The trial version is totally free and it supports to convert 1/3 of your songs. If you have bought the software, you can input the license to register it so that to download full songs. Now please follow me to download the Spotify tracks to common audio files to play on any browsers and players offline.

Step 1Add the URL of Spotify playlist
load spotify tunes
If you receive a link of Spotify songs you want to convert from your friends, you can simply copy and paste it to the address bar of the software and press "+”. Or you can drag and drop the link of the Spotify playlist to the DRmare software from the Spotify app.
Step 2Choose a common music format
pick up output format
As Spotify original songs are in OGG Vorbis format, it is impossible to play them elsewhere without encoding. Please just pick a popular format such as MP3 by going to the preferences window > tap "Convert" tab > Select "MP3" format.
Step 3Download Spotify playlists to local files
convert spotify songs offline
After that, you can head to the bottom of the software and click "Convert", it should start to convert the Spotify playlist in batch with up to 5X speed. When the songs are downloaded offline, you don't need to worry about the problem that Spotify Web Player not working but play the songs freely as you want everywhere.

August 21, 2018 06:46 pm

Posted by Harry Zamorski to Spotify Music Tips

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