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How to Solve Audible App Crashing Issue in 9 Ways

quote icon"The Audible Android app has been crashing nonstop. It freezes the screen during playback and then just exits. I have to unlock my phone and relaunch the app every time to keep listening, which is incredibly frustrating. I'm seriously wondering why does my Audible app keep crashing?"

—Reddit

Audible is the premier destination for audiobook lovers, offering a library of over 200,000 titles, and the mobile Audible app is the primary way most users enjoy their content. However, you may encounter Audible app keeps crashing iPhone and Android phone issue. If you're wondering why this keeps happening, this article breaks down the possible causes of Audible app crashing and shares 9 practical fixes to help you get back to uninterrupted audiobook listening.

fix audible app crashing

Part 1. Why Does Audible Keep Crashing

It is highly recommended that we investigate the potential reasons for the issue with the Audible app crashing before moving on to the particular solutions to the problem. Here are several underlying problems that may contribute to the Audible keeps crashing on iPhone/Android problem.

1. System Software Glitches - Even if it doesn't happen often, the Audible app keeps crashing issue might be caused by a problem with your device's software.

2. Unstable Internet - The Audible app demands that your internet connection be reliable for it to work properly, and a weak Wi-Fi signal can cause Audible to crash or hang while trying to verify your subscription or sync your progress.

3. Internal App Bug - Like many other applications, the Audible app is not flawless. Sometimes, the program can acquire internal issues that will cause the Audible app crashing. These bugs can be fixed, though.

4. Lack of Storage - Mobile devices need a certain amount of free space to operate programs properly. You may have issues with the Audible app keeps crashing Android/iPhone if the storage space on your smartphone is full.

5. Outdated App Version - Using an old version of Audible on a new operating system often leads to compatibility conflicts.

update to fix audible crashing

6. Sync-Related Issues - Audible relies heavily on background syncing to update Audible playback progress. Audible Sync issues may trigger conflict, leading to sudden Audible app crashes on iPhone or Android during playback.

Part 2. Eight Solutions to Fix Audible App Crashing Issue

In this part of the article, we will finally explore some of the best solutions to fix the Audible app crashing issue. Let's take a look at them.

1. Force Close All the Running Apps on Android/iPhone

Force closing apps is a great way to fix Audible keeps crashing Android/iPhone problem. Here is how to force close the Audible app on your iPhone or Android phone.

On Android:

Step 1. Start at the bottom and swipe up, hold, then hold let go.

Step 2. Use the left and right arrows on your phone's touchscreen to navigate. Tap the "Clear all" button on the left to resolve Audible app crashing on Android.

On iOS:

Step 1. It's possible to accomplish this by swiping up on an iPhone with Face ID or double-clicking the Home button on an iPhone without Face ID.

Step 2. Close all applications by swiping them all up.

force close audible on iphone

2. Restart Audible App and Your Device

Restarting the device is yet another easy fix for the Audible app crashing on Android/iPhone. In most cases, restarting the Audible app is necessary to fix any internal flaws that may cause any internal disputes. To restart your phone, you can follow the guide here.

Step 1. Long press the power button of your device. Then, select "Restart" to shut down.

Step 2. Press and hold the power button to power it back on.

Restarting an application is said to improve your odds of successfully fixing a problem with an application crashing by up to seventy percent.

3. Uninstall and Reinstall Audible App

Uninstalling and then reinstalling the Audible app is another solution to the problem of Audible crashing Android/iPhone regularly. It should be noted that uninstalling the program would delete all audiobooks that have been downloaded and those marked as finished.

Note:

Uninstalling the Audible app will not delete your library or account data. All purchased, redeemed, or gifted titles are securely stored in your cloud library. While you will need to redownload your books after reinstalling.

On Android:

Step 1. Launch the Google Play Store, then press the symbol that looks like a profile picture.

Step 2. Navigate to the Installed tab under "Manage Apps & Devices".

Step 3. To remove the Audible app from your device, choose the corresponding "Uninstall" option.

Step 4. To install Audible for Android, click the "Install" button that is located next to the app.

reinstall the audible app on phone

On iOS:

Step 1. To open the Audible app, tap and hold its icon. To remove the Audible app from your device, locate the X symbol in one of the app's corners and click it.

Step 2. Tap the "Delete" button that appears on the window that just popped up.

Step 3. Visit the "App Store", search for the Audible app, and then reinstall it on your device.

4. Update Your iOS/Android System

The Audible app crashing iPhone/Android issue might be caused by an outdated software version on your device. As a result, you must keep your device up to date with the latest software.

On Android:

Step 1. Go to "Settings" > "Advanced" and pick "System" from the main menu.

Step 2. Select "System Update" from the "System" menu to see if any software updates are available.

Step 3. Make sure to download and install any available updates.

On iOS:

Step 1. To begin, go to "Settings" and choose "General".

Step 2. "Software Update" is located at the bottom of the "General" section.

Step 3. If there are any accessible updates, download and install them if necessary.

software update on iphone to fix audible app crashing

5. Check Your Device Storage

For an application to perform efficiently, the system software must have enough storage space on your smartphone. Make sure your device has adequate storage space before you begin.

For maximum application performance, we recommend having at least 1GB of free space on your phone. Go to "Settings" and then "Storage" to check the available space and prevent Audible crashes on Android or iPhone.

6. Clear the Audible Cache on Android

This fixes audible app crashes without deleting your downloaded books. Navigate to Settings > Storage > Apps > Audible and tap Clear Cache. Avoid "Clear Data" unless you are prepared to log in again.

clear cache on android

7. Turn Off Background App Refresh

Audible relies on background activity to sync progress and update content, but on some devices, this can put extra strain on system resources and lead to crashes. Disabling Background App Refresh can help reduce memory usage and avoid Audible crashing or freezing.

On Android:

Step 1. Go to Settings on your Android. Go to "Apps" or "Apps & Notifications".

Step 2. Select Audible. Open Manage Battery Usage, or Background activity settings. Disable "Allow background activity" or "Background data".

disable background activity

On iOS:

Step 1. Open Settings, then go to "General > Background App Refresh".

Step 2. From here, you can either turn the feature Off completely, or leave it on and disable it only for Audible to reduce background activity.

background app refresh on iphone

8. Remove the Audible Widget

Home screen widgets are convenient, but they can sometimes interfere with app performance. If Audible keeps crashing, removing it may resolve the issue.

On Android:

Step 1. Find the Audible widget on your Home Screen.

Step 2. Tap and hold the widget. Drag it to Remove or Trash. After removing the widget, restart the Audible app and check whether playback is more stable.

On iOS:

Step 1. Locate the Audible widget on your Home Screen.

Step 2. Tap and hold the widget until the options appear, then "Remove Widget" and confirm.

remove audible widget

Part 3. The Unlimited Workaround to Avoid Audible App Crashing Again

If the above ways still can't help fix the Audible app keep crashing, there is a more reliable method. By using a powerful tool like DRmare Audible Converter, you can completely bypass Audible app keep crashing by downloading and converting your audiobooks into local files

DRmare preserves original audio quality across formats like MP3 and FLAC, with full support for chapter markers when exporting to M4B or M4A. Once saved locally, your audiobooks become permanently accessible without Audible crashing on your Android or iPhone. You can freely transfer and play your audiobooks on MP3 players or any device, even after canceling your Audible subscription.

Download Audiobooks to Bypass Audible Crashing on iPhone/Android

Step 1Change your Conversion Preferences

Open the DRmare Audible Converter on your PC or Mac and use the built-in web player to sign in to your account. Before you begin the download, navigate to "Menu > Preferences > Conversion" to choose your desired output. To ensure the highest quality, we recommend selecting Lossless MP3, which keeps the audio identical to the original file while making it compatible with any stable media player.

choose output format

Step 2Select the Audiobook You Wish to Save

Search through your library for the audiobooks that have been giving you trouble. When you find a title, click the green "Add" icon in the bottom-right corner to open the playlist window. From here, you can select specific chapters or entire books to your conversion queue, and choose "Add to List" to confirm.

add drm audible books

Step 3Execute the Conversion for Audible Backup

Click the "Convert" button to initiate the high-speed processing. DRmare handles the decryption and formatting, saving the final files directly to your computer. Once the process is complete, click the "Converted" icon to find your DRM-free files. You can now transfer these stable files to your phone or any MP3 player, effectively put an end to Audible crashes on Android and iPhone.

convert audible to computer

Part 4. Conclusion

You now have all the information you need to fix the Audible app crashing on iPhone/Android issue. DRmare Audible Converter help to save Audible audiobooks for offline playing on any device or application has also been provided.

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