Audible Book Not Showing Up on App? Solved Here!

Fix 1. Refresh Your Audible Library

The most common fix for an Audible book not showing up is to refresh your library. This prompts the app to update its list of your owned titles from Audible's servers.

For iOS:

Step 1. Access the Audible app on your iOS device and go to the "Profile" option. Tap on the "Gear" icon from above right.

Step 2. From the options in the new windows, select "Library" and on the next screen, you'll see the option of "Refresh Library", then tap it. After a few seconds, the Audible library will be refreshed.

For Android:

Step 1. Launch Audible on your Android device and open the "Profile" menu. Afterward, locate and proceed with the "Help & Support" option.

Step 2. From the new window, tap on "Three Dots" present at the above right of the screen. From the options, select "Full Library Refresh" and by this, the Audible library will be refreshed.

For Kindle Devices (Paperwhite, Oasis, etc.)

Step 1. Ensure your Kindle is connected to Wi-Fi.

Step 2. From the home screen, swipe down from the top and tap "Sync". This updates all content, including Audible books.

For PC and Mac (Audible Website/Cloud Player)

Step 1. Visit the Audible website in your browser.

Step 2. Sign in to your account. Your library should automatically be up-to-date. If not, try signing out and signing back in, or refreshing the browser page.

Fix 2: Log Out and Log in Audible Account

If refreshing doesn't work, signing out of the Audible app or website and then signing back in can reset your session and resolve many common glitches that might cause an Audible book not to show up.

Step 1. Open your Audible app and tap on the "Profile" icon from the bottom right of the screen. From the "Profile" screen, tap on the "Gear" icon present on the above right of the screen.

Step 2. Following this, scroll down, and from the end of the screen, tap on the "Sign Out" button. Once the signing-out procedure is successful, log in again with your email and password.

Fix 3: Verifying Internet Connectivity

A stable internet connection is essential for the Audible app to sync your Audible library correctly. If your connection is weak or intermittent, new purchases or library changes might not reflect in your app.

Ensure your device is connected to a stable Wi-Fi network or has a strong cellular data signal. Try loading a webpage to confirm your connection is active before attempting to refresh your Audible library again.

Fix 4: Is it an Account Mix-up?

Sometimes, the issue is as simple as being logged into the wrong account or looking at the incorrect Audible marketplace.

Correct Account: Many users have multiple Amazon accounts. Double-check that you're signed into the Audible app or website with the exact account used to purchase the audiobook.

Audible Marketplace: Audible operates different marketplaces for various regions (e.g., Audible.com, Audible.co.uk, Audible.ca). Your purchases are tied to the marketplace where you bought them. To check or change your marketplace in the app, follow these steps:

Step 1. You first need to go to the "Profile" section of your Audible app. Tap on the "Gear" icon, scroll down to the "Sign Out" option, and tap on it.

Step 2. Following this, the "Welcome to Audible" page will be opened. Hit the "Marketplace" section and select the correct marketplace.

Step 3. Once the marketplace changes, continue with "Sign In". After successfully logging into the Audible account, you will be able to find your purchased book in the "Library" section.

Ensuring you are in the correct account and marketplace is vital.

Fix 5: Is Your Book in the Archive?

Audible allows you to archive titles to declutter your main library view. An archived book is still owned by you but won't appear in your primary library list. This is a common reason why an Audible book seems to have disappeared.

Here's how to remove Audible Books from archive:

Step 1. Open the Audible app on your Android or iOS phone and go to the "Library" section. From the Library menu, tap on the "Collections" option from the above toolbar.

Step 2. From here, tap on the "Archive" section and locate the book you wish to remove from the archive. After locating the book, hit the "Three Dots" present at its right and tap the "Remove from Archive" button.

Fix 6: Are Library Filters Hiding Your Books?

The Audible app has filters that can change which books are displayed (e.g., "Unstarted," "Downloaded," "Genres"). If a filter is active, it might hide the book you're looking for.

Step 1. You have to tap on the "Library" icon from your Audible app. Afterward, select the "All" button and then tap on the "All Titles" button.

Step 2. On the right side of the "All Titles" button, you will see a "Sort" option. Select it, and from the drop-down menu, select the "Recent" option. This, the recent book in the library will be displayed here.

Fix 7: Has the Purchase Processed?

Especially for new releases or pre-orders, there might be a slight delay while your purchase is processed, or an issue with the payment method.

Verify your order status in your "Purchase History" on the Audible website under your account details. This will show if the purchase was successful or if there were any payment problems.

Fix 8: Was it a Plus Catalog Title?

If the missing audiobook was one you listened to for free as part of the Audible Plus Catalog, it's possible the title has rotated out of the free selection. Plus Catalog titles are only available while they are included in the catalog; they are not permanent purchases unless you specifically buy them.

Fix 9: Updating Audible App and Device's Operating System

An outdated app or device OS can lead to compatibility issues, causing Audible books not to display correctly.

Step 1. Check your device's app store (Google Play Store or Apple App Store) for updates to the Audible app and install any available.

Step 2. Ensure your device's operating system (iOS or Android) is also up to date by checking in your device settings.

Fix 10: Clearing Audible App Cache

Corrupted cache files can sometimes cause display issues in apps. Clearing the Audible app's cache can resolve this.

Step 1. On your Android device, go to "Settings" > "Apps" > "Audible".

Step 2. Tap on "Storage" and then "Clear Cache".

Step 3. Restart the Audible app.

Fix 11: Reinstalling the Audible App

As a more drastic measure, if an Audible book is not showing up and other steps have failed, reinstalling the Audible app can fix underlying issues. Be aware this will remove any downloaded titles from your device, and you'll need to redownload them.

Step 1. Uninstall the Audible app from your device.

Step 2. Restart your device.

Step 3. Reinstall the Audible app from your device's app store.

Step 4. Sign in and check your library.

Fix 12: Specific Kindle Sync Steps for Audible

For Kindle users, ensuring Whispersync is enabled and your device is correctly registered is key for Audible books showing up.

• Check Whispersync: On the Amazon website, go to "Manage Your Content and Devices" > "Preferences" > ensure "Device Synchronization (Whispersync Settings)" is ON.

• Verify Kindle Account: On your Kindle, go to "All Settings" > "My Account" to confirm it's registered to the Amazon account that owns the Audible books.
• Kindle Library Settings: Some Kindles have a filter specifically for Audible content. In your Kindle library, ensure it's set to show "All" or "Audible" content.