"Why is Spotify showing a black screen?" Sometimes people will meet the black screen on Spotify issue when using the Spotify platform. And they want to know why is Spotify black screen and how to fix it.
When you encounter such an issue, close the Spotify app and reopen it will fix Spotify stuck on black screen issue. But what if you still can't fix it? Don't worry, you can try the following solutions on how to fix Spotify black screen issue.
Part 1. How to Fix Spotify Black Screen Windows/Mac
In this section, we will show you how to fix Spotify black screen PC and Mac. Please check the detailed solutions below.
Solution 1. Delete Spotify AppData Folder on Computer
One of the reasons why Spotify is black screen is caused by that AppData Folder. It contains the group policy and temporary data info. Such temporary files may stop your Spotify from loading and you will get black screen Spotify. So, now let's learn how to delete Spotify AppData folder to solve Spotify app black screen Mac and Windows.
- Quit Spotify on your Mac computer.
- Open Finder > Click "Go" > Choose "Go to Folder".
- Type in "~/Library/Application/Application Support " without quotation marks and click the "Go" button.
- Find and delete the Spotify folder.
- Relaunch Spotify, it will be OK.
- Quit Spotify on your Windows PC.
- Click the Start button, and type "%appdata%" into it without quotation marks.
- Find and delete the entire Spotify folder.
- Restart the Spotify desktop app.
Solution 2. Disable Hardware Acceleration on Spotify
Spotify hardware acceleration is designed for enhancing the performance of the app. But sometimes the effect may be counterproductive. You can follow the steps to disable it to see if you can fix Spotify black screen issue.
- Open the Spotify app and go to the Settings window.
- Scroll down and click "Show Advanced Settings".
- Find the option "Enable Hardware Acceleration" under the "Compatibility" tab. Then switch the button off.
Solution 3. Reinstall Spotify App
Sometimes if you have an incompatible Spotify version, it will cause a grey or blank screen. If the latest version doesn't work, you can try to find a previous offline version from some forums or community to revert back.
Also, if you have an old version on your computer, you should try to reinstall the latest version from Spotify's official website. To do that, you need to uninstall the Spotify app on your computer first. And then you can go to install the latest Spotify app version.
Solution 4. Confirm Network Connection
Checking the network connection on your computer is the most direct way to the Spotify app black screen issue. So, go to check the network status on your Windows or Mac computer. On Windows, you can find the network option in the Settings window. While on Mac, go to the System Preferences window to check the network.
Solution 5. Remove Redundant Process of Spotify
If you open many Spotify processes and you will get the redundant process of Spotify. In this case, you may face Spotify PC black screen issue. So, here follow the steps below to see how to remove the redundant process of the Spotify app to fix black screen on Spotify app.
- On your computer, press 'Alt-Ctrl-Delete' or 'Ctrl-Shift-Esc' to open the Task Manager window.
- Click on the 'Processes' tab. Find and click on Spotify.
- Hit on the 'End Process' button to close the Spotify app.
- Press the Command + Space keyboard to launch the Activity Monitor app.
- Choose Spotify under the 'Process Name' list in the Activity Monitor app.
- Touch the 'Stop' button at the top-left corner and then select 'Quit'.
Solution 6. Run Spotify App as Administrator
When meeting the Spotify desktop black screen issue, you can try to run it as Administrator. You can follow the steps here. Before that, please end the Spotify app process with the Task Manager.
- Right-click on the icon of the Spotify app on your computer.
- Find and click on the 'Run as administrator' option from the list.
- In the 'Use Account Control' window, hit 'Yes' to run the app as administrator.
After that, check whether the Spotify black screen Windows/ Mac issue is fixed or not.
Part 2. How to Fix Spotify Web Player Black Screen Issue
If you face the Spotify black screen on Spotify Web Player, then you can try the tips here.
Solution 1. Reopen Your Web Browser
First, you can try to close the web browser and then restore it. Also, restart your device as well to fix Spotify Web Player black screen.
Solution 2. Update Your Browser
If the version of your browser is not the latest, you will meet lots of problems with the browser. So, please go to check whether the browser you are using now is the newest version. If not, then head to update it to the latest version. And then go to see whether Spotify blank screen issue is fixed or not.
Solution 3. Clear Cache and Cookies on Browser
You can also try to clear cache and cookies on the browser to solve the black screen on Spotify Web Player. Take Google Chrome as an example, hit on the 'three-dots' icon at the top-right corner of the browser. Then choose the 'Privacy and security' option from the left panel. And then you can go to choose and clear cache and cookies.
Solution 4. Log out and Log in Spotify Account Again
Another way to fix Spotify black screen on Web Player is to log out and log in to your Spotify account.
Solution 5. Disable Spotify Ad Blockers
If you are a Spotify free user, you may use an ad blocker on the browser to block Spotify ads. Yet, it will affect the use of Spotify Web Player. So, you should turn off them to avoid Spotify Web Player black screen issue.
Part 3. How to Solve Spotify Black Screen Android/iOS
How to resolve Spotify black screen Android or iOS devices? If you are on Android or iOS devices, then you can follow the steps below to make it.
Solution 1. Force to Close and Restart Spotify App
First, you should close the Spotify app on your mobile device completely. After that, open it again on your device to see whether the issue is resolved.
Solution 2. Reinstall and Update Spotify App
Try to remove the Spotify app on your device if the app is out of date. And then reinstall it again with the latest version to fix Spotify grey screen on mobile.
Solution 3. Log out and Sign in to Your Spotify Account
Go to log out of your Spotify account. Next, quit the Spotify app and open it again. And then sign in to your Spotify account.
Solution 4. Clear Spotify App Cache
There will be lots of Spotify music listening caches if you use Spotify for a long time. These cache files sometimes will interrupt the running of the Spotify app and cause some problems like black screen on Spotify. So, here you can go to clear Spotify cache on the Settings screen on your mobile phone.
Solution 5. Check Your Device's Storage Space
If you run out of space on your mobile device, you will get a Spotify black screen. Thus, delete some files or apps you don't need any more to free up storage space. And then restart your device to check the black screen on Spotify issue is solved or not.
Part 4. Best Way to Resolve Spotify Black Screen Issue
Tried multiple solutions but still get the black screen Spotify issue time from time? If so, it is time to switch to playing Spotify music on other players. But how? As Spotify songs are in OGG format encrypted with protection, you have to do some changes to the Spotify songs first.
DRmare Spotify Music Converter is here to help you. With this tool, you can solve and avoid Spotify black screen issue forever. This program can help you download and convert Spotify playlist to common audio files. It can convert and output Spotify music to FLAC, MP3, WAV and so on.
Also, it allows you to reset the output audio parameters for Spotify files you want. You can change the bitrate, sample rate and more for your Spotify tracks. Besides, DRmare Spotify Music Converter can run at a fast speed and it will save your time. After then, you can get the local Spotify files and you can use Spotify music on any player you want. Then you won't meet the black screen on Spotify issue.
DRmare Spotify Music Converter
Download Spotify to MP3 for Other Players
It takes only a few steps to convert your songs from Spotify to MP3. Now let us show you how it works.
First, you can download and install the DRmare Spotify Music Converter. Then launch the software and import music from the Spotify app. Then you can reset the output Spotify audio parameters you like. At last, one-click to convert all the Spotify songs to MP3 in batch. For more tips, you can visit: How to Convert Spotify to MP3. When it is done, you will get all the Spotify MP3 files. You can play them on any player you want without the Spotify black screen issue.
In a word, among all the solutions above, using DRmare Spotify Music Converter is the 100% workable way. Besides solving any technical issue, you can also get multiple benefits like Download Spotify songs offline without premium.
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