As an international streaming music platform, Spotify Music is very popular among music lovers around the world with its rich music library, personalized recommendations, and interesting listening features. But when using Spotify Music, you may encounter a page that Spotify keeps saying "Oops! Something went wrong. Please try again."
We found that whether you are using Android, Mac, Windows and iPhone to listen to or download Spotify songs, you may encounter the error "Something Went Wrong". Based on extensive investigation and detection, we have summarized 4 common problems encountered by Spotify users and proposed 6 detailed solutions for reference.
In addition, if you want to solve your problems faster and easier, you can use DRmare Spotify Music Converter to help you download and listen to Spotify songs/playlists/albums offline stably and efficiently.
- Part 1. Why Does Spotify Says "Something Went Wrong"?
- Part 2. Six Ways to Fix "Something Went Wrong" on Spotify
- Part 3. Stably Listen to and Download Spotify Songs/Playlists/Albums
Part 1. Why Does Spotify Says "Something Went Wrong"?
Generally speaking, the problem you encounter is related to your Spotify Account, Spotify Device, or Spotify Page. What are these situations like? How do they happen? Maybe if we find the cause, we'll be able to solve the problem faster.
1.1 Spotify Account Can't Login
Not being able to log in to your account is one of the "Something went wrong" problems for Spotify users. Here are 4 main situations:
📍Unable to log in with your Spotify account password.
📍Unable to create your Spotify account or sign up.
📍Can't log in to your Spotify account through Facebook or Google.
📍Can't change your Spotify password when you forget your password.
When you encounter the above situations, you first need to confirm whether the spelling of the account password meets the requirements of Spotify's account settings.
Once you've made sure it's correct, you'll need to make sure that you already have a Spotify account with your email address/Facebook account/Google account. You can only register one Spotify account with one email address/Facebook account/Google account.
If Spotify still says "something went wrong", it may be because your Facebook or Google platform doesn't have access to Spotify to get your information.
1.2 Spotify Try Reloading the Page
Compared to other cases, when Spotify says "Try reloading the page" or "Try again", we can find out the reason for it relatively easily.
This is usually due to poor internet connections>. Another reason may be that the system or website you are using is preventing you from accessing Spotify due to some security permissions or risk monitoring.
In addition, it is also possible that during the period you are using, Spotify has flooded too many users or has experienced a platform failure and needs to be maintained on the platform.
1.3 Spotify Doesn't Work on Mobile/PC/Apple Watch
One of common reasons of Spotify went wrong on Android, iPhone, Mac, and PC is that our device may not meet Spotify's system requirements. It may also be due to a problem with the permission settings of the system. We also need to check if it's because the system doesn't have enough cache space.
When using a device such as the Apple Watch, you also need to check whether you have set up to allow Spotify information to be updated synchronously and make sure that the Bluetooth connection is accurate.
1.4 Spotify Premium's "Something Went Wrong"
Spotify Premium usually encounters the following situations:
📍Unable to upgrade your Spotify Premium.
📍Unable to pay for your Spotify Premium.
📍Unable to download or play songs offline.
📍Unable to use other unique rights.
If you are a new Spotify Premium or have just renewed successfully, Spotify may take time for background processing, you just need to wait a few minutes and refresh the page.
If you're a Spotify Premium and you've been using it for a while, then the reason may be a change in the copyright of the song or a change in Spotify's premium policy.
But more often than not, it's due to insufficient cache space, a weak network signal, or an older version of Spotify.
Part 2. Six Ways to Fix "Something Went Wrong" on Spotify
2.1 Check Your Internet and Clear Your Cache
Checking if your network is connected properly is the first thing most Spotify users will do when they encounter the "Something went wrong" error.
Your Spotify interface may show "Try again" or "Please check your internet". If you're using a VPN, make sure it's working with Google Chrome.
If the device you are using doesn't have extra memory space for Spotify, this will also cause it to not boot properly. You can open the cache space of your device and clean up some non-essential cache files of Spotify or other software.
If the above two methods don't work, please don't worry, we have more solutions for you.
2.2 Reopen Your Spotify
Spotify may not launch properly, which may cause an error when opening it.
To check, you can click the red "❌" at the top of the right side of the window to turn off Spotify.
It may take some time for the complete shutdown to close. Wait for a few seconds and then restart. Then, check if everything is in order.
2.3 Disable Hardware Acceleration
If you're using the Spotify app or desktop, which means that you are not using the Spotify web player, you can try to disable the "Hardware Acceleration" option.
You can open Spotify's menu and uncheck the "Hardware Acceleration" column.
If you are a Windows user, you can press the "Alt" key to open the "File" menu and cancel it in the "View" column.
When the cancellation is done, you can restart Spotify to check if everything is fine.
2.4 Use Task Manager(Windows) or Activity Monitor(Mac)
If you are a Windows or Mac user, you can have a better option before deleting or reinstalling Spotify. Because there are some situations where even if you close Spotify, it can't stop and continue to run normally.
And when you launch Spotify again, your system will be confused because your system still thinks that Spotify is already running. This can lead to Spotify's "Something went wrong" error.
As a Windows user:
you can press the "Ctrl+Alt+Del" shortcut on your keyboard and select "Task Manager" from the blue screen and it will overlay your desktop. Next, right-click and select the "Process" tab and navigate to Spotify. Finally, you need to click on the Spotify icon, open it, and select "End Process".
As a macOS user:
You can use "Command + Spacebar" on Mac and search for "Activity Monitor". Next, select Spotify from the menu and tap on the "X" mark to close the app.
After following the above steps, you'd better restart your computer and open Spotify again to check if it's working properly.
2.5 Restart Your PC/Moblie
When Spotify shows "Something went wrong", it may be because your device is overloaded and can't respond to Spotify normally.
You can try to click the "Restart" button to get your device back in a more relaxed state to ensure that it can support Spotify to get up and running.
2.6 Check and Update Your Spotify and Device
If none of the above works, you may be able to check if your system meets Spotify's system requirements or if it needs to be updated, which you can check in the "settings" menu for version information and updates.
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Part 3. Stably Listen to and Download Spotify Songs/Playlists/Albums
If you want to listen to Spotify songs more consistently, you can use DRmare Spotify Music Converter as a tool.
It can free and batch download the Spotify songs you want in MP3, FLAC, WAV, AAC, M4A and M4B on both Windows and Mac systems, and it keeps the lossless sound quality and ID3 tags for file management. Once the download is complete, you can play Spotify songs offline on any device without premiumg.
It's very easy to download. You only need to go through 4 steps to get the song you like.
Step 1. Download and open DRmare Spotify Music Converter. The Spotify desktop app will pop up automatically, you just need to authorize your Spotify account.
Step 2. Drag the Spotify songs you want to download from Spotify app into the interface. Or right-click your songs on Spotify, choose the "Share song" option to copy the URL from, and put it into the top of DRmare’s window.
Step 3. Click the first icon on the top right corner of DRmare’s window. And select the download parameters, format, and address.
Step 4. Click the "Convert" option. And you can check and edit your downloaded songs on the last icon at the button left of DRmare’s window.
Conclusion
That's it for our analysis and solution to Spotify's "Something went wrong" errors. We hope this passage can help you solve your problems.
When Spotify keeps saying "Something went wrong", we are very troubled. For those who like to listen to music outdoors and don't have time to troubleshoot the cause of Spotify errors, we prefer to recommend you use DRmare Spotify Music Converter to realize your Spotify listening freedom.
If you have a better solution or encounter problems that we haven't mentioned, please feel free to communicate and share with us.
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