"Hello! I need a little help here as I have an issue with my Tidal music app. I have been using the app for a long time and there was never an issue. But yesterday, my Tidal app just got stuck, it froze, and I cannot play Tidal music on the app. Please suggest ways to solve this issue of Tidal not working. Thank you." - A user on the Internet.
Tidal is a music streaming service that enables users to listen to a wide range of quality music on their iOS/Android devices or computers. A massive audience has appreciated Tidal for its lossless audio quality. But sometimes, users face issues like Tidal freezing or not working properly on their devices. We are here to provide you with possible reasons why the Tidal app is not working.
Follow the guide for solving issues related to the Tidal app. Also, you will get step-by-step guides to apply all the possible solutions. Moreover, we recommend you use the DRmare Tidal Music Converter for downloading Tidal music on your PC computers or Mac devices so that you can listen to them offline and without using the Tidal application.
Part 1. Why Is Tidal Not Working?
"Why is my Tidal app not working?" Like all other applications, the Tidal app also faces some bugs and problems that affect its working. The possible reasons for Tidal not working are the following:
- Your device needs a restart.
- You are using an outdated version of the Tidal application.
- Your internet connection is poor.
- The Tidal app is loaded with the cache.
Part 2. Fix Tidal Not Working Issue by Common Ways
Above we learned why is my Tidal not working. Here in this section, it provides a detailed guide for using some effective fixes for the Tidal music not working issue. Let's check them out in detail.
1. Restart Your Device and Update Tidal App to the Latest Version
The common and useful solution to run Tidal effectively is to restart the device or update the Tidal application. We will discuss both solutions one by one in this section.
Restart Your Device
Sometimes, the device is rushed with too many applications that it needs a restart to start working properly. The restart will enable your device to stop background activities and remove extra memory.
Follow the given steps to restart your device:
Step 1. Press the 'Power' button until you see the 'Options' menu on the screen.
Step 2. Tap on the 'Restart' option.
Step 3. Your device is now restarting. Wait for the restart to complete. Once the device gets restarted, play music on Tidal and check if the Tidal not working issue is resolved or not.
Update the Tidal App
Tidal music is not working may due to an outdated version of the Tidal application. So, try to update the Tidal app to fix the issue of Tidal app not working. Follow the given guide for updating the Tidal app:
Step 1. Open the Tidal application and click on the 'Settings' option.
Step 2. From the settings menu, search for the Tidal version. See if it's the latest one or not.
Step 3. If the version is not the latest, head towards the "App Store".
Step 4. Tap on the 'Update' option to download the latest version of the Tidal application.
Step 5. Once the app is updated, play Tidal music to check if the issue is resolved.
2. Check the Internet Connection on Your Device
Another possible cause of Tidal not working could be your poor internet connection. Tidal music streaming needs stable and fast internet connectivity. If Tidal music is not working properly, check your internet connection by turning the internet option or device off. You can also switch to mobile data from your Wi-Fi connection to check the stability of the internet.
Follow the given steps to turn off the internet connection:
Step 1. Open the 'Settings' on your device and tap on the 'Network & Internet' option from the list.
Step 2. Turn off your Wi-Fi connection and turn on the mobile data. Check if you find any difference before or after turning off the Wi-Fi.
Step 3. Turn off the mobile data and your Wi-Fi connection if there is no difference. Play Tidal music to check if it's working properly or not.
3. Clear Tidal Cache on Android/iOS/Computer
For Tidal not working on Android/iPhone/computer, it might be that Tidal cache affects its processing. The cache is a temporary memory in the devices that creates issues if it becomes larger. To clear Tidal cache on your Android/iOS or computer, follow steps below. Here we will show how to do that on mobile phones.
Step 1. Find the 'Tidal' icon on your device.
Step 2. Tap and hold the 'Tidal' icon. Then some options will appear on the screen.
Step 3. Click on the 'App' info option and select 'Storage'.
Step 4. Here find the 'Clear Cache' option and click on it.
Now, you have successfully cleared all Tidal cache. Hopefully, Tidal is now working properly on your device. If not, try the next solution of reinstalling the Tidal application.
4. Uninstall and Reinstall the Tidal App on Your Device
Sometimes, even though we have the updated version of Tidal music on our device but it still doesn't work properly. The solution for the issue is to uninstall the Tidal app and reinstall it on your device.
Step 1. Tap on the 'Tidal' icon on your device, and hold it until a list of options appears.
Step 2. Tap on the 'Uninstall' option and confirm the uninstallation of the Tidal app by clicking on the 'OK' button.
Step 3. Once you have uninstalled the app, now you need to reinstall it. Type the 'Tidal' app on the App Store on iPhone, and if you are using an Android device, search it on Play Store.
Step 4. Tap on the "Install" button and reinstall the Tidal application on your device.
Once the app is installed on your iPhone or Android phone, play Tidal music to see if the issue of Tidal music not working is resolved or not. If not, try the next solution of using a third-party tool, which is the best solution for this issue.
Part 3. Solve Tidal Not Working - Best Solution
If the above methods still can't help you fix the Tidal is not working issue, then you need to use a third-party software to convert and download Tidal music to your computer. And then you can listen to the downloaded Tidal music sounds whenever and wherever you want. Here we highly recommend using the DRmare Tidal Music Converter for downloading Tidal music in good quality audio.
DRmare Tidal Music Converter enables you to download songs, albums, and playlists from Tidal desktop app so that you can enjoy and listen to your favorite Tidal music offline anywhere. You can easily download Tidal MQA and HiFi soundtracks on your computer. Besides, DRmare Tidal Music Converter is compatible with Mac and Windows PC.
Also, you can reset the output audio format for music from Tidal you want. You can choose FLAC, WAV and more for your favorite Tidal songs in the DRmare program. What's more, you can alter the bit rate and other audio parameters for Tidal music tracks before converting.
DRmare Tidal Music Converter
- Have an easy-to-use interface and simple to operate
- Allow users to customize output audio preferences for Tidal songs
- Converts Tidal music to multiple audio formats like FLAC, WAV, MP3, M4A, and M4B
- Convert Tidal music files with a 5x faster speed
- Preserve the original ID3 tags of the Tidal soundtracks
- Support to play Tidal music on all devices offline
Now, follow the guide below to download MQA from Tidal or HiFi musci to fix Tidal not working issue by DRmare Tidal Music Converter. Please note that you need to install the Tidal music app on your computer first.
Step 1. Install, launch and open the DRmare Tidal Music Converter on your Mac or PC. Meanwhile, you can see the Tidal app shows.
Step 2. Drag and drop the Tidal songs you like from the Tidal music app. Also, you can use the copy and paste method to add Tidal music to DRmare program for converting. Just copy the URL link address to the target Tidal playlist, album, song, or else. Then put the link into the search box on DRmare tool and hit on the '+' icon.
Step 3. Here you can set output parameters like bit rate, sample rate, channel, and output audio format for your Tidal content. Click the 'Menu' icon on the top and select 'Preferences'. Then in the Preferences window, you can go on to reset the output audio parameters for Tidal music tracks you want. After that, press the OK button.
Step 4. Click on the 'Convert' button at the bottom to start the conversion process. The software will convert the selected Tidal tracks to the audio format you set just now. A while later, you will get the converted Tidal songs on DRmare program. Please click on the 'history' tab and you will find them.
Part 4. Conclusion
Tidal is one of the best Tidal music platforms providing good quality music. But it is a drawback if Tidal app not working properly. The article has provided you with the best solutions to solve Tidal not working issue and enjoy Tidal music on your iPhone or Android device. Try the solutions mentioned above to fix why Tidal is not working problem. If it does not go well, install and use the best DRmare Tidal Music Converter to convert and download Tidal music and play it without the Tidal app and Tidal offline mode. In this way, you won't meet the issue that Tidal music not working anymore.